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I was traveling on a Delta award ticket and I had redeemed 100,000 miles to fly business class to and from Europe. The seats nearer the aisle suffer from a lack of privacy. This post contains references to products from one or more of our advertisers. They sounded decent, but hardly outstanding. Alitalia had offered an upgrade to business by email, because the advertised weight limit was 25kg I decided to go ahead in order to avoid any potential problems at the airport check in. After a fantastic five weeks traveling Europe, it was time to return to the states. As for food options, Alitalia was serving a variety of packaged sandwiches, wraps and salads from a refrigerator. Beyond the amenity kit, there were noise-canceling headphones for me to use during the flight. Both Delta and Alitalia are part of the SkyTeam Alliance and offer numerous flight options for travel from the US to Italy. This post contains references to products from one or more of our advertisers. The Pros: Fantastic food, great crew, decent privacy in some seats. I settled on a paid round-trip flight to Frankfurt via Rome, with business class on the outbound and economy on the return for $1,723. My return on also-bankrupt Air Berlin ended up being even more… exciting — you can read that review here. Business Class on Alitalia is like most European carriers, a regular economy class seat with the middle blocked. The experience on board was top notch, though, and, armed with the expectation that there will be some inconveniences along the way, I’d definitely consider flying Alitalia again. I also had a side salad with the main course. Flying Alitalia Business Class from LAX to Rome; An Enjoyable Experience When I first booked my Alitalia flight, I said to myself “it’s going to be bad, but I have no choice,” and thought that it would be below expectations exactly like the business class cabin between Rome and Beirut. Terminal 1 offers an underwhelming Air France lounge, along with a Korean Air lounge, both accessible via Priority Pass. This flight was a continuation of a $1,000 one-way fare I took out of Nairobi involving travel on both Etihad and Alitalia. Alitalia offers four classes of service depending on the route and aircraft. I had originally selected seat 11J, in the last row of the second business-class cabin, but I moved to 1A, since that seat offers significantly more privacy. …and a downward and forward camera view — though something wasn’t quite right with the camera alignment, as you can see below. The seat controls were straightforward and responsive, though the touchscreen remote was fairly buggy — I’m not a fan. I recently flew Alitalia from New York's JFK Airport to Rome in business class after I scored an incredible deal, and managed to stack two different discounts on the flight. Quick note: This review is a compilation of two different trips I took in Alitalia A320 Europe business class. I was especially pleased with my selection of 1A, located on the port side in the first row of the forward-most cabin. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Another slick feature was the audio adjustment screen — believe it or not, this is the first time I’ve seen an in-flight entertainment system offer treble and bass adjustment. This graph displays a comparison of average grades for the selected cabin class of Alitalia (colored line) vs competing carriers (gray line) in order to visualize trends over time. I still managed to sleep for most of the flight, and arrived in Rome feeling more refreshed than I usually do after a transatlantic redeye. This flight was by far one of the most surprising flights I have ever had! While the lounge wasn’t crowded, it was also way past its prime. For … We may receive compensation when you click on links to those products. It was just a bit al dente and was fantastic overall. Final Thoughts. When in Rome… (or on the way to Rome?). On the 777, there’s a small toilet just behind the cockpit and a second small toilet between the two business-class cabins. Alitalia gets a previously much deserved bum rap when it comes to their long-haul product, however I found their A330 service operated on former Air One aircraft to be excellent. Alitalia has a unique business class product that has recently become more refined following Etihad’s investment in Alitalia’s business and offers a soft product that is among the best available for Transatlantic flights. What Alitalia really needs to work on — other than overcoming its current financial situation — is the ground experience. Non-alcoholic beverages included sparkling water, juice and flavored water. Considering Alitalia’s current financial situation, I’m going to go out on a limb and say that a renovation probably isn’t in the cards at this point. Alitalia flights depart from JFK’s Terminal 1, which I absolutely despise. Storage is tight, though, with an open area under the ottoman and only a small side compartment to the left or right of the seat. There was a decent variety, with a number of new releases, such as Gifted and Table 19; older films, including the Star Wars collection; and TV series, such as 30 Rock and Modern Family. Alitalia offers pretty spiffy Bulgari amenity kits, which a friendly flight attendant brought over shortly after I arrived at my seat. Alitalia Business Class IFE + Wi-Fi I was pleased Alitalia had wi-fi onboard and it worked fairly well throughout the flight. Zach Honig. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Menus were waiting at my seat, including one covering the dinner and breakfast options, a wine list and a coffee menu. FAs were quite friendly and dressed in Alitalia’s chic uniforms . It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. There was also a moving map on the controller itself, which I definitely appreciated, since I could watch movies on the main screen while also keeping an eye on our position. single smile from any of them the entire flight, and almost a sense of entitlement, and as if they are For the main course I selected the roast salted codfish with polenta in a creamy fish sauce, which was once again plated at my seat. However, as part of a connecting itinerary, the cost of this flight can go down. Boarding ended up getting pushed back a few minutes at a time. Breakfast was a bit of a disappointment. Delta SkyMilesis one of the most accessible currencies when it comes to using miles for Alitalia bookings. Seats on both planes are arranged in a staggered 1-2-1 configuration, with just 20 seats in one cabin on the A330 and 30 seats on the 777, with 20 in the front and another 10 in a mini-cabin just behind. I wasn’t quite sure what I wanted, and she was very patient as I asked questions about some of the dishes. These are Classica (Economy Class), Classica Plus (Economy Plus), Ottima (short- and medium-haul Business Class) and Magnifica (long-haul Business Class). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I credited the flight to Delta, earning 6,416 redeemable miles and MQMs, along with $1,283 MQDs. If SkyMiles doesn’t offer much availability, booking this flight with cash can prove to be pricey. There were also bags of chips and other snacks, along with a very modest selection of liquor. My favorite dessert was the small chocolate pastry, which was filled with delicious, oozing chocolate. Today, though, I’ll be sharing my experience on Alitalia, Europe’s most troubled large airline. Overall, Alitalia scored a 2.33/3, which is a “good” rating. The food was simply top notch. Alitalia business class first course. https://t.co/Uu1dcHP69r pic.twitter.com/iwh5dbmbZM, — Zach Honig (@ZachHonig) September 18, 2017. 210 Reviews Economy 7 Reviews Premium Economy 73 Reviews Business What is this graph? I also requested an Aperol Spritz, which was served promptly. Once I decided to travel on Alitalia for my flight to Europe, my first thought was to burn some Delta miles for a business-class award. If you’re traveling with a companion, I’d opt for the side-by-side “E” and “G” seats in odd-numbered rows, since even-numbered seats are quite far apart, and also much more exposed to the aisle. While the seat arrangement meant I didn’t have to make eye contact with my neighbors, I had a perfect view of another passenger’s feet…, Pretty good privacy in Alitalia's staggered 1-2-1 biz = minimal eye contact… though I could do without this view. pic.twitter.com/NaqMoVIbZ3, — Zach Honig (@ZachHonig) September 17, 2017. No attention from staff until well after take off. See, beginning with a flight from New York-JFK to Rome on bankrupt Alitalia, Lufthansa’s First Class Wining and Dining facility, Jordan Aviation could launch US flights with a former Emirates plane, You can now add select Chase business cards to Apple Pay, Indonesian 737-500 disappears with more than 60 people onboard, Blue Cash Preferred® Card from American Express. Oct 5, 2017. The gate ended up being quite a mess, with a delayed Air China 747-8 boarding from the same area. Growing up, my parent’s idea of a trip was a singular, month-long, station wagon drive through the West. ALITALIA MAGNIFICA BUSINESS CLASS SEAT REVIEW : BOEING 777 Absolutely the worst service I have had in business class, especially at this price range. Easily one of the best meals I’ve had on a plane — with the exception of the underwhelming cheese course and the breakfast I missed, of course. For my second course, I ordered the sea bream fillet, which was fresh, moist and loaded with flavor. There’s also a generous 46 inches of pitch on the 777-200ER, and, due to the position of the large footwell, I was able to keep my feet elevated even without reclining the seat. While the Italian carrier is still rolling out its new interiors across the fleet, my 11-hour direct journey from Rome Fiumicino to Sao Paulo on the Boeing 777 included the airline’s upgraded business class service. ???????????? A RED VENTURES COMPANY. Seats are 22 inches wide on the 777, compared with 21 inches on the A330. A center console provided a second tray table and the armrests were adjustable. Things were a total mess at JFK, with a disappointing lounge and terrible communication at the gate. All seats include a side table, which in the case of “A” and “L” seats offers decent separation from the aisle. There’s also a small literature compartment, a USB port and a universal power outlet. ?What would you pick? For me, the highlight was definitely the food. The Cons: Poor experience at JFK, unexplained delay, the airline is bankrupt. My outstanding dinner and tiny "you were sleeping" breakfast on Alitalia 609 from JFK to Rome. I was offered fresh grated parmesan as well. Unfortunately there wasn’t any availability on the dates I needed, which wasn’t a huge surprise given that the flight was almost full. Review: Alitalia’s New Business Class Service. Review: Alitalia Business Class, Frankfurt to Rome. It included all of the essentials, and I can see the design being a hit — definitely not your run-of-the-mill business-class kit. I fly a lot of airlines and Business Class aboard Alitalia (https://www.alitalia.com/en_us) is probably my favorite. I could also choose from the sides, which included spinach, carrots, and potato puree and celery dumplings. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Sery Kim 4 years ago. There was also a smaller room to the side… I’m really not sure what to make of this table. You select content on the wired touchscreen remote, which I found to be a pain to use. Terms apply to the offers listed on this page. I found the IFE system to be adequate, with a fixed 15.4-inch screen. Alitalia offers four classes of service depending on the route and aircraft. COMODIDAD Y VENTAJAS Todas las salas de espera Casa Alitalia permanecerán temporalmente cerradas para … Yet, the carrier is struggling financially for years now. The immigration line at Rome FCO is literally out the door… insane. We were pushed back a few feet at a time over a span of five minutes. I understand that Alitalia isn’t directly responsible for a backup at immigration, but there’s no question that the airline should have influence at its hub airport, and could perhaps put some pressure on authorities to rectify the situation. The seat was comfortable in bed mode, but the bedding itself was limited to a small pillow and a comforter. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). In this review I’ll explain why you should fly Alitalia nevertheless, especially in Business Class. According to Seatguru, these seats come with a 44″ pitch x 21″ width. Ultimately, the agents began scanning boarding passes around 4:50pm, 25 minutes after our scheduled departure time. 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